TED Ops AITechnology. Efficiency. Decisions.

Industries

Hot Tub & Wellness Product Businesses

One platform to run sales, installations, servicing and customer care.

Manage everything from showroom enquiries to installations, maintenance, stock, warranties and customer support — all in one place.

50%Less admin time
40%Faster job scheduling
98%First-time fix rate
Happier customersWith better communication
The Challenge

Growing demand. More moving parts.

Hot tub and wellness businesses manage showroom sales, online enquiries, installations, servicing, maintenance, stock and customer care. With multiple channels and teams, it's easy to lose visibility, delay jobs and miss opportunities.

  • High enquiry volumes from multiple channels
  • Manual job scheduling and engineer allocation
  • Keeping track of installations, services and warranties
  • Managing stock across showroom, warehouse and vans
  • Inconsistent customer communication and follow-ups
  • Time-consuming admin and paperwork
The Solution

All-in-one software for hot tub and wellness businesses.

TedOps AI connects your showroom, warehouse, engineers and customers so you can manage sales, installations, servicing and maintenance seamlessly — with real-time visibility and automation.

  • Capture and manage enquiries from web, phone and showroom
  • Schedule and assign installations and service jobs
  • Track stock across showroom, warehouse and vans
  • Manage warranties, service history and customer details
  • Automate emails, reminders and follow-ups
  • Give customers a portal to view jobs, documents and support

Built for hot tub and wellness businesses.

All the tools you need to sell, install, service and support your customers more efficiently.

CRM & Enquiries

Capture, track and convert enquiries from all channels.

Sales & Quotes

Create professional quotes and manage sales pipeline.

Job Scheduling

Plan installations, servicing and maintenance with real-time visibility.

Mobile App

Give engineers everything they need in the field — online or offline.

Stock Management

Track stock across showroom, warehouse and vans.

Customer Portal

Keep customers informed with job updates, service history and documents.

Reporting & Analytics

Track sales, installs, servicing and performance across your business.

Automated Communication

Send emails, reminders and follow-ups automatically.

Installed hot tub with LED lighting on a home terrace at dusk
Job completedInstallation
Service dueIn 3 months
Warranty registered10 year cover
Customer notifiedService report sent
5 star reviewVery happy customer
How It Works

From enquiry to happy customer — all in one flow.

1

Capture enquiry

From web, phone or showroom.

2

Create quote

Send professional quotes and convert to a job.

3

Schedule

Assign engineers and plan installation or service.

4

Complete job

Engineers follow digital checklists and capture photos.

5

Keep in touch

Automate reminders, service plans and customer communication.

The Benefits

A more successful hot tub business.

More enquiries converted to sales

Happier customers and more repeat business

Less admin and paperwork

Complete service and warranty history

Better stock control and fewer stockouts

Real-time visibility across your teams

Faster installations and servicing

A single platform to run your entire business

Hot tub installation completed for a happy customer

Ready to grow
your hot tub business?

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