Operations Software for Service Businesses
Connect sales, marketing, customers, operations, field teams, stock and finance in one AI-powered platform designed to help businesses work smarter.
TedOps AI is the intelligent operations platform that connects sales, marketing, customers, operations, field teams, stock and finance in one place — with AI working across every workflow to surface insights, suggest next actions and strip out admin.
Ask Ted answers questions in plain English using your live operational data — jobs, sales, stock, people and money. Risks and trends surface before they cost you, so decisions stop depending on gut feel.
Explore AI & IntelligenceTedOps · Ask Ted
“Which jobs are at risk this week?”
“Revenue vs last month, by depot”
“Which customers haven't rebooked?”
Concept visual — sample data
Your customer records, purchase history, enquiries and sales activity are already in TedOps. Marketing automation puts them to work — targeted campaigns, automated journeys and more relevant communications, without a separate marketing tool.
Campaigns
Automation onSegment · Due for annual service — 214 customers
Email subject
Time for your annual service, {first name}?
1,240
Delivered
61%
Opened
38
Rebooked
AI suggestion: 86 customers opened but didn't book — schedule the follow-up for Tuesday 9am.
TedOps connects your enquiries, scheduling, field teams, stock and invoicing into one intelligent workflow — with AI reducing admin, preventing missed jobs and helping service businesses move faster.
Capture customer enquiries, notes and opportunities in one place — with AI helping prioritise them so nothing is missed from the start.
Plan jobs and organise workloads with AI-assisted scheduling that matches the right engineer to every job.
Send the right job to the right engineer with clear details, directions and customer information — optimised automatically.
Record work with digital forms, photos, signatures and parts used — with AI helping capture complete, accurate data from the field.
Turn completed work into accurate invoicing faster, with AI checking job records before they reach accounts.
1
Connected Platform
One place for enquiries, scheduling, field jobs, stock and invoicing — with AI working quietly across all of it.
LIVE
Operational Visibility
See jobs, teams and progress in real time, with AI flagging what needs attention first.
0
Double Entry
AI moves data between office, field and accounts, so nothing gets rekeyed.
FASTER
Billing Workflow
Completed work, forms and photos flow into AI-checked invoicing with less admin.
TedOps AI combines your people, data and processes with applied artificial intelligence — helping you run a more efficient, profitable and scalable business.
Temporary placeholder
01Job Management
Track every job from enquiry to invoice in real time, across your whole operation.
AI: Highlights delays, suggests next actions and keeps customers informed.
Explore Job ManagementTemporary placeholder
02Scheduling & Dispatch
Plan and allocate work from one live schedule shared by office and field.
AI: Assisted scheduling balances workloads, live traffic and optimisation.
Explore Scheduling & DispatchTemporary placeholder
03Field Operations
The TedOps Field app keeps teams connected with job details, forms, photos and customer information — online or offline.
AI: Helps engineers capture complete, accurate data on site.
Explore TedOps FieldTemporary placeholder
04HR & Staff Management
Staff records, holidays, absences, timesheets, training and documents in one place.
AI: Spots cover gaps and absence clashes before they hurt the schedule.
Explore HR & StaffTedOps AI connects enquiries, scheduling, field teams and invoicing in one intelligent workflow. Every stage is powered by real-time data, automation and AI-driven decision support.
AI Suggestion
Best match: Sarah K. · Today, 10:00 – 12:00
AI Check
All required information is complete.
Boiler Service
12 Greenway Road, Manchester
Safety checks completed
Photos added
Customer signature
Compliance information
Invoices
Last 30 daysTotal Invoiced
£24,850
12%
Pending
£3,420
8%
Exceptions
3
22
AI Insight
3 invoices may be missing chargeable items.
Management P&L
LiveAI flag: parts spend is 12% above trend on maintenance jobs this month.
Because jobs, sales, stock and the till already live in TedOps, the numbers build themselves — bills, expenses and job activity flow straight into a live management P&L and reports you can actually run the business on.
TedOps AI helps teams spot issues sooner, recommend next steps and automate routine work using real operational data.
Jobs at Risk
View allBO-1042
12 Oak Drive, Bristol
BO-1087
Riverside School
BO-1113
14 Market St, Leeds
AI Alert
3 jobs may be at risk of delay.
01
AI highlights overdue jobs, scheduling conflicts and missing paperwork before they become bigger issues.
AI Recommendation
BetaReassign job to reduce travel time
Move BO-1087 to Sam (Leeds) to save 48 minutes and keep the day on track.
Current assignment
James Wilson
52 min drive
Suggested engineer
Sam Carter
4 min drive
02
AI-supported recommendations help your team prioritise work, reassign jobs and make better operational decisions.
Job completed
BO-1087 · Riverside School
Send customer update
Confirmation sent automatically
Create invoice
Invoice drafted in Xero
Update records
Job, assets and history updated
03
Connect job completion, customer updates and invoicing through intelligent automation that reduces admin.
Ask Ted — examples from live data
“Which jobs are at risk this week?”
3 jobs need attention — 2 overdue, 1 missing paperwork.
“Any invoices I should chase?”
2 invoices are over 14 days old — worth following up today.
“What's running low in stock?”
32mm fittings are below the reorder point — 4 left.
“Who's due a service reminder?”
214 customers haven't rebooked in 12+ months — start a journey.
Many businesses rely on multiple systems, spreadsheets, emails and phone calls to manage everyday operations. TedOps AI brings your teams, workflows and information together, using intelligent automation and insights to help your business run smarter.
Information scattered across files, folders and paper forms. Updates are easily missed.
Jobs, engineers and appointments managed separately, creating extra coordination and delays.
Teams repeatedly enter information, chase updates and move data between systems.
One intelligent platform connecting people, jobs, customers and business processes, with AI-assisted insights and automation throughout.
PayPal
AWS S3
Azure Blob Storage
Cloudflare
Dropbox
FTP / SFTP
Google BigQuery
Google Workspace
Microsoft 365
Monday.com
NetSuite
Paycom
QuickBooks
Sage
SendGrid
Stripe
Twilio
Zoho
Custom Integrations
Practical insights on AI, operations, automation and the everyday challenges of running a growing service business.
Temporary placeholder · Blog image — laptop running spreadsheets on a desk
OperationsOct 02, 2026
Spreadsheets seem simple, but disconnected information, duplicate work and missed updates can quietly hold a growing business back.
Temporary placeholder · Blog image — laptop showing the TedOps dashboard
AI & AutomationSep 24, 2026
From smarter scheduling to automated follow-ups and better reporting, here are practical ways AI can improve day-to-day operations.
Temporary placeholder · Blog image — engineer with phone and laptop by a TedOps van
SchedulingSep 18, 2026
Manual coordination creates delays, double bookings and wasted time. See how connected scheduling helps teams stay in sync.
See how TedOps AI connects your teams, automates workflows and helps you make better operational decisions — from first enquiry to final invoice.
We value your privacy
We use strictly necessary storage to make this site work. With your consent we also use analytics cookies to understand how the site is used. You can accept, reject or customise optional cookies — and change your mind at any time via Cookie Settings in the footer. See our Cookie Policy.
