Data Deletion

You have the right to ask us to delete your personal data held by TedOps AI. To make a request, email us at:

support@tedopsai.com

Please include “Data deletion request” in the subject line and tell us:

• your full name;
• the email address (and, if applicable, phone number) associated with your account or enquiry;
• whether you are a website visitor, a customer, or an employee/field worker whose data is held in TedOps Field;
• if you are a TedOps Field user, the name of your employer (the organisation that manages your account).

You can also use the button below, which opens a pre-filled email for you:

Request data deletion

• We will acknowledge your request and may ask you to verify your identity before acting on it.
• We aim to respond to all valid requests within one month, in line with UK data protection law.
• Once verified, we will delete the personal data we hold about you as the data controller (for example website enquiries, demo bookings and account details), or confirm when deletion will complete.

If you are an employee or field worker whose data is stored in TedOps Field, your employer (the organisation that manages your account) is the data controller for that data, and TedOps AI processes it on their behalf. In this case you should usually contact your employer first; we will assist them with your request. You can still email us at support@tedopsai.com and we will point you in the right direction.

In some cases we may be unable to delete certain data immediately — for example where we are required by law to keep financial or accounting records, or where data is needed to establish, exercise or defend legal claims. Where this applies, we will tell you and explain the reason and the period for which the data must be retained.

For full details of how we collect, use and protect personal data — including your rights to access, correct and port your data — please read our Privacy Policy. You can also contact the Information Commissioner's Office (ICO) at ico.org.uk if you have concerns.