TED Ops AITechnology. Efficiency. Decisions.

Solutions by Industry

Installation &
Maintenance
Field Services.

Smarter job management for installation, servicing and maintenance teams — from first enquiry to completed job and invoice.

40%Faster job completion
30%Less admin time
98%First-time fix rate
Happier customersWith real-time updates
The Challenge

Complex jobs. Disconnected teams. Too much admin.

Installation, servicing and maintenance businesses juggle enquiries, scheduling, engineers, stock, customer communication and invoicing across multiple systems. This leads to delays, missed information and frustrated customers.

  • Last-minute changes and inefficient scheduling
  • Engineers without the right information or parts
  • Manual paperwork and inconsistent job records
  • Poor visibility across teams and job progress
  • Delayed invoicing and cash flow
The Solution

End-to-end field service management.

TedOps AI brings everything together — enquiries, scheduling, mobile job management, digital forms, stock, quoting, invoicing and customer updates — so your installation and maintenance teams can work more efficiently and deliver a better service.

  • AI-powered scheduling and route planning
  • Mobile app with job details, checklists and photos
  • Real-time stock and parts management
  • Digital forms and customer signatures
  • Automatic invoicing and customer updates

Designed for installation and maintenance teams.

Everything your field service business needs in one platform.

Job Scheduling

Plan and optimise engineer schedules with real-time updates.

Mobile App

Give your engineers everything they need in the field.

Digital Forms

Custom checklists for installations, services and maintenance.

Parts & Stock

Track parts used on jobs and keep stock levels up to date.

Quotes & Invoicing

Create quotes, convert to jobs and generate invoices automatically.

Customer Portal

Keep customers informed with job updates, photos and documents.

Reporting & Insights

Track performance, first-time fix rates and revenue.

AI Assistants

Get help with scheduling, job notes, customer communication and more.

Engineer servicing an outdoor unit with tools on site
Service completedAll checks passed
Photos uploaded6 images
Customer signedOn device
Invoice sent#INV-1042
How It Works

From enquiry to completed job — all in one flow.

1

Take the enquiry

Capture enquiries and create quotes quickly.

2

Schedule the job

Assign engineers and optimise routes.

3

Complete on site

Engineers follow digital checklists, capture photos and get customer signatures.

4

Invoice and follow up

Invoices are generated automatically and customers stay informed.

The Benefits

More efficient teams. Happier customers. Higher profitability.

Complete more jobs each day

Less admin and paperwork

Reduce travel time and fuel costs

Accurate job and stock records

Improve first-time fix rates

Faster invoicing and payments

Better customer experience

Real-time visibility across your business

TedOps AI service van on the road

Ready to Improve Your Field Service Operations?

See how TedOps AI works for installation and maintenance teams.

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