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Help Centre>Sales & Invoicing>Capture enquiries from every channel

Capture enquiries from every channel

Updated 2026-10-10

Web forms, phone, email and WhatsApp — one pipeline, no missed leads.

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1. Connect your channels

Point your website form at TedOps, forward your sales inbox, and connect WhatsApp Business. Every enquiry lands in the same place.

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2. Let auto-assignment do the triage

New enquiries are assigned an owner and a follow-up task the moment they arrive, based on rules you set — round-robin, region or workload.

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3. Work the pipeline

Move enquiries from new to contacted, quoted and won. Response times and conversion rates are tracked automatically, so you can see what's working.

See it running on your own workflows

Book a short demo and we'll walk you through this exact flow with your kind of jobs.

Book a Demo

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