Customer Journey
Automation
Trigger. Nurture. Retain. Repeat.
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Journeys That Never
Drop a Customer.
From first enquiry to renewal and beyond, TedOps AI moves every customer through the right steps automatically — triggering messages, tasks and follow-up at exactly the right moment.
TEDOpsAI
Journey Builder
New Journey18
Live Journeys
4,120
Contacts Enrolled +14%
67%
Completion Rate +9%
£96k
Revenue Influenced +22%
Journey Steps: Renewal
Enrolment Trend
The cost of
forgotten follow-up.
Follow-up depends on memory
Quotes, renewals and check-ins slip when they rely on someone remembering.
Customers go quiet unnoticed
By the time you notice inactivity, the customer has often moved on.
Journeys live in people's heads
Every team follows up differently, and consistency suffers.
Manual tasks pile up
Admin hours disappear into reminders, chasers and update emails.
No view of the full journey
It's hard to see where customers drop off or stall.
Every customer followed up
Journeys trigger automatically from real activity — nothing is forgotten.
Consistent experiences
Every customer gets the right message at the right stage, every time.
Retention on autopilot
Renewals, reviews and win-backs run without manual chasing.
How TedOps keeps
journeys moving.
Map the Journey
Define the steps customers should move through, from enquiry to renewal.
Set the Triggers
Start journeys from quotes, bookings, purchases or inactivity.
Automate the Actions
Send emails, create tasks and update records automatically.
Improve Every Step
See where customers drop off and refine the journey.
TEDOpsAI
Win-Back Journey
186 Contacts In Journey
See TedOps in action.
Discover how Customer Journey Automation keeps every customer moving — without anyone chasing manually.
Journey automation for every team.
Marketing. Sales. Service. Operations.
Visual journey builder
Design multi-step journeys without technical resource.
Behaviour triggers
Start journeys from real customer and job activity.
Automated messages
Emails and notifications sent at exactly the right moment.
Task creation
Journeys create calls and to-dos for the right person.
Branching logic
Different paths for different responses and outcomes.
Renewal journeys
Service, warranty and contract renewals chased automatically.
AI next-best action
Ask Ted suggests the right step for stalled customers.
Journey analytics
See conversion and drop-off at every step.
Operational control you can trust.
Consent respected
Journeys only contact customers with valid preferences.
Controlled automation
Approval steps keep humans in charge where it matters.
Tenant isolation
Your customer journeys and data stay secure and separate.
Full audit trail
Every automated action is logged and traceable.
Automate the journey.
Keep every customer.
Use TedOps AI to trigger the right message, task or offer at the right moment — and turn one-off buyers into loyal customers.
TEDOpsAI
Journey Performance
Top Journeys
Conversion by Step
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