Customer
Segmentation
Segment. Target. Personalise. Grow.
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Know Exactly Who
Your Customers Are.
TedOps AI groups your customers automatically using the data you already hold — so every campaign, offer and follow-up lands with the people most likely to respond.
TEDOpsAI
Customer Segments
New Segment12,480
Total Customers +9%
14
Live Segments
£412k
Top Segment Value +18%
86
At-Risk Accounts -12%
Customers by Segment
Revenue by Segment
The cost of treating
every customer the same.
Everyone gets the same message
Without segmentation, promotions go to customers they'll never suit.
Lists are always out of date
Manually exported segments age the moment they're created.
Best customers go unnoticed
High-value and at-risk accounts hide inside one big list.
Guesswork drives campaigns
Decisions rely on gut feel rather than real customer behaviour.
Opportunities get missed
Renewals, upgrades and lapsed buyers slip through unnoticed.
Segments that build themselves
Live groups update automatically as customer data changes.
Sharper targeting
Reach customers by value, behaviour, lifecycle and service history.
More from every customer
Spot renewal, upsell and win-back opportunities before they pass.
How TedOps keeps
segments working.
Unify Customer Data
Sales, service, finance and engagement history in one record.
Define Your Segments
Filter by spend, products, location, activity or lifecycle stage.
Keep Them Live
Membership updates automatically as customer behaviour changes.
Act on Insight
Feed segments into campaigns, journeys and sales follow-up.
TEDOpsAI
Segment: High Value
Send Campaign to Segment
See TedOps in action.
Discover how Customer Segmentation helps you target the right people with the right message, every time.
Segmentation for every team.
Marketing. Sales. Service. Directors.
Live segment builder
Combine filters across every part of the customer record.
AI-suggested segments
Ask Ted surfaces groups worth targeting automatically.
Lifecycle stages
Track customers from new lead to loyal advocate.
Value-based grouping
Identify your highest-value and highest-potential accounts.
At-risk alerts
Get notified when valuable customers show signs of churn.
Segment performance
Compare revenue, margin and engagement across groups.
One-click activation
Push any segment straight into a campaign or journey.
Single customer view
Every interaction feeds the same unified profile.
Operational control you can trust.
Role-based access
Control who can view and use customer data.
GDPR-ready
Consent and communication preferences respected in every segment.
Tenant isolation
Your customer data stays secure and separate.
Audit trail
Every change to customer records is tracked.
Turn one big list into
audiences that convert.
Use TedOps AI to segment customers by value, behaviour and lifecycle — and act on every opportunity before it passes.
TEDOpsAI
Segment Insights
Lifecycle Stages
Value Growth
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