TED Ops AITechnology. Efficiency. Decisions.
Field engineer receiving a job-ready notification beside a service van

TedOps Field App

Everything your engineers need. Anywhere.

Home/Platform/TedOps Field App

01·Platform / TedOps Field App

Give every engineer
the tools to work
smarter in the field.

TedOps Field App gives your engineers schedules, job details, forms, photos, customer information, parts, signatures and live updates in one powerful mobile app – online or offline.

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TEDOpsAI

JC
TodayUpcomingCompleted

Today's Jobs (3)

Mon 16 Jun

09:00

A/C Service & Check

Manchester · JOB-4582

Start
11:30

Boiler Repair

Stockport · JOB-4583

View
14:00

System Installation

Sale · JOB-4584

View
JobsMapFormsMore
02· The Challenge

The cost of
disconnected field teams.

Missing job information

Engineers arrive on site without the right details, causing delays.

Paper forms and admin delays

Manual paperwork slows down jobs and increases errors.

Poor communication from site

Limited updates make it hard to keep customers and teams informed.

Repeat visits from missing parts

Engineers return to site due to incorrect or unavailable parts.

No real-time visibility for managers

It's difficult to see job progress, engineer location or completion status.

Live job visibility

See job progress and engineer location in real time.

Fewer repeat visits

Confirm parts, photos and checklists before leaving site.

Faster job completion

Complete forms, photos and signatures in one app.

Stronger team communication

Keep office and field teams aligned with instant updates.

Built for real field operations

Designed for engineers, installers and mobile service teams.

03· How It Works

How TedOps keeps
field teams moving.

1

Receive the job

Engineers get schedules, customer details and directions.

2

Complete the work

Follow checklists, forms and on-site tasks.

3

Capture proof

Add photos, notes, parts used and customer signature.

4

Close and sync

Job status updates and completed forms sync back instantly.

Job #JOB-4582

In Progress

12 Green Lane, Manchester, M4 5AB

OverviewChecklistFormsPhotosParts

Job assigned

08:15

On site

09:05

Work in progress

Customer signature

Complete job

Update Status

JobsMapFormsMore

See TedOps in action.

Discover how our Field App can help your engineers complete more jobs, with less admin and happier customers.

04· Built for Every Team

Field tools for every team.
Engineers. Installers. Service Teams. Operations.

Daily job schedule

View and manage your jobs for the day.

Digital forms & checklists

Complete site forms and safety checklists on mobile.

Photo capture

Take and attach photos directly to each job.

Customer signatures

Get customer approval digitally, on site.

Parts & stock visibility

Check stock and record parts used.

Route and site info

Get directions, site notes and customer details.

Offline working

Access job information even without signal.

Real-time status updates

Keep the office informed with instant updates.

05· Security & Trust

Operational control you can trust.

Role-based access

Control what engineers can see and do.

Secure data handling

Your customer and job data is encrypted and secure.

Tenant isolation

Keep your data separate and secure across locations.

Audit trail

Track all job activity, changes and approvals.

06· Ready to see it in the field?

Equip your engineers.
Accelerate every job.

Give your field teams a single mobile app to complete work faster, deliver better customer experiences and feed clean, real-time data back into your business.

TEDOpsAI

Field App

Last 30 days

248

Jobs Completed

+12% vs. last month

92%

First Time Fix Rate

+4% vs. last month

1h 24m

Avg. Job Time

-18% vs. last month

4.8

Customer Rating

+0.2 vs. last month

Jobs Completed

This periodLast period

JanMarJun

Jobs by Type

Service42%

Repair28%

Installation16%

Maintenance8%

Other6%

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