TED Ops AITechnology. Efficiency. Decisions.

Resources

What's New.
The platform, always improving.

New features, improvements and fixes across TedOps AI — shipped regularly and documented here.

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October 2026

New

AI Insights digests

Daily and weekly summaries of what changed across jobs, revenue and stock — delivered to your inbox before the day starts.

Improved

Faster dispatch board

The schedule board now loads large multi-team days up to three times faster, with smoother drag-and-drop.

New

Customer portal approvals

Customers can now approve quotes and variations directly in the portal, with an instant notification to your team.

September 2026

New

WhatsApp customer updates

Automatic job confirmations, arrival alerts and completion notes over WhatsApp — alongside email and SMS.

New

Van stock replenishment

Suggested replenishment lists per van, built from the parts your engineers actually used this week.

Improved

Quote follow-up tracking

See at a glance which quotes have been opened, which need a nudge, and your win rate by service type.

Fixed

Portal password reset edge case

Resolved an issue where portal reset links expired early for customers on slower connections.

August 2026

New

Digital form template library

Start from ready-made checklists for installations, services, inspections and handovers — then customise every field.

Improved

Route optimisation

Smarter travel-time estimates between jobs, with traffic-aware arrival windows for customer messages.

Fixed

Offline photo sync retries

Field app photos taken offline now retry automatically when signal returns, with no duplicates.

July 2026

New

AI Operations Assistant

Ask questions about jobs, customers, invoices and stock in plain English — answered from your live data.

New

Multi-company switching

Run multiple companies or brands from one login, with per-company branding on quotes and invoices.

Improved

Invoice payment links

Pay-now links now support card and Direct Debit, with automatic reconciliation to your accounts package.

See It Live

The best way to see what's new is to see it working.

Book a short demo and we'll show you the latest features on workflows like yours.

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