CRM & Enquiries
Capture, track and convert every enquiry into booked work.
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Capture Every
Enquiry.
Convert More Work.
TedOps AI helps service businesses capture enquiries from web forms, calls, emails and WhatsApp, track follow-up, assign ownership and turn more leads into booked jobs — all in one place.
< 5 min
First response time
3x
More consistent follow-up
0
Missed handovers to sales/ops
24/7
Enquiry capture across all channels
Missed enquiries cost real business.
Enquiries often arrive from multiple channels, get lost in inboxes or spreadsheets, and follow-up is inconsistent. Without a clear view of your pipeline, it's easy to miss opportunities and difficult to forecast future work.
- Enquiries lost in emails or voicemails
- Slow or inconsistent follow-up
- Scattered customer information
- No clear pipeline visibility
- Manual handovers to operations
Smarter CRM and enquiry management.
TedOps AI gives you a centralised, automated and visual way to manage every enquiry from first contact to a booked job.
Lead capture
Collect enquiries from web, phone, email and WhatsApp.
Customer records
Keep all customer information and history in one place.
Follow-up automation
Automate tasks, reminders and assignments.
Pipeline visibility
See your pipeline, conversion rates and forecasted revenue.
Enquiries
| Name | Source | Enquiry Details | Owner | Status | Date |
|---|---|---|---|---|---|
| Sarah Mitchell | Website | Boiler service | JD | New | 2 mins ago |
| James Carter | Phone | Heating repair | MH | Contacted | 28 mins ago |
| Emma Wilson | New installation | LP | Quote Sent | 2 hours ago | |
| Daniel Thompson | Radiator issue | JD | In Progress | 4 hours ago | |
| Olivia Brown | Website | Annual service | MH | Won | 1 day ago |
Enquiry Sources
- Website42%
- Phone26%
- Email18%
- WhatsApp14%
Conversion Rate
28%
↑ +12%
Enquiries to booked jobs
Response Time
4h 28m
↓ -60%
Average first response time
Turn more enquiries into booked work.
Faster response times
Better handover to operations
Fewer missed leads
More booked work and revenue
Clear pipeline and forecasting
Stronger customer experience
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