TED Ops AITechnology. Efficiency. Decisions.

Help Centre>Jobs & Scheduling>Dispatch jobs to engineers

Dispatch jobs to engineers

Updated 2026-10-10

Get the right person to the right job — and keep the day running smoothly.

1

1. Open the dispatch board

See every engineer's day on one timeline, with unassigned jobs in a side tray waiting to be placed.

2

2. Drag, drop and optimise

Assign jobs by dragging them onto an engineer, or ask TedOps to optimise the day — it balances skills, locations, parts and travel time.

3

3. Track progress live

Watch statuses change as engineers travel, arrive and complete. Delays are visible immediately, so you can update customers before they call.

See it running on your own workflows

Book a short demo and we'll walk you through this exact flow with your kind of jobs.

Book a Demo

We value your privacy

We use strictly necessary storage to make this site work. With your consent we also use analytics cookies to understand how the site is used. You can accept, reject or customise optional cookies — and change your mind at any time via Cookie Settings in the footer. See our Cookie Policy.